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Feedback: integrations-zoom-rtms

Documentation Feedback

Section titled “Documentation Feedback”

Original URL: https://assemblyai.com/docs/integrations/zoom-rtms
Category: integrations
Generated: 05/08/2025, 4:27:22 pm

Claude Sonnet 4 Feedback

Section titled “Claude Sonnet 4 Feedback”

Generated: 05/08/2025, 4:27:21 pm

Technical Documentation Analysis & Feedback

Section titled “Technical Documentation Analysis & Feedback”

Overall Assessment

Section titled “Overall Assessment”

This documentation is well-structured and comprehensive, but has several areas for improvement in clarity, completeness, and user experience. Here’s my detailed analysis:

Critical Missing Information

Section titled “Critical Missing Information”

1. Zoom App Configuration

Section titled “1. Zoom App Configuration”

Issue: No guidance on creating or configuring the Zoom app itself. Fix: Add a dedicated section:

## Zoom App Setup


Before using this service, you need to create and configure a Zoom app:


1. **Create a Zoom App**:
   - Go to [Zoom Marketplace](https://marketplace.zoom.us/)
   - Click "Develop" → "Build App"
   - Select "General App" type
   - Choose "User-managed app"


2. **Configure App Permissions**:
   Required scopes:
   - `meeting:read`
   - `meeting:write`
   - `meeting:admin` (for RTMS access)


3. **Enable RTMS**:
   - In your app settings, navigate to "Features"
   - Enable "Real-Time Media Streams"
   - Request Developer Preview access if not already granted


4. **Get Credentials**:
   - Copy Client ID and Client Secret from "App Credentials"
   - Generate and save the Secret Token from "Feature" → "Event Subscriptions"

2. Authentication & Authorization

Section titled “2. Authentication & Authorization”

Issue: No explanation of OAuth flow or how the service authenticates with Zoom. Fix: Add authentication section explaining the flow and any required user consent.

3. Error Scenarios & Troubleshooting

Section titled “3. Error Scenarios & Troubleshooting”

Issue: Limited troubleshooting guidance. Fix: Add comprehensive troubleshooting section:

## Troubleshooting


### Common Issues


| Issue | Symptoms | Solution |
|-------|----------|----------|
| RTMS Access Denied | 403 errors in logs | Ensure Developer Preview access is granted |
| Webhook Not Receiving Events | No logs on meeting start | Verify webhook URL is accessible and correctly configured |
| Audio Quality Issues | Poor transcription accuracy | Check audio sample rate and FFmpeg installation |
| Connection Drops | Intermittent disconnections | Verify network stability and increase buffer sizes |


### Debug Mode
Enable debug logging:
```bash
DEBUG=true npm start
## Structural Improvements


### 1. Reorder Sections for Better Flow
**Current flow has users cloning code before understanding setup requirements.**


**Improved structure**:
1. Overview & Prerequisites
2. Zoom App Setup (new section)
3. Installation & Configuration
4. Local Development Setup
5. Usage & Testing
6. Advanced Configuration
7. API Reference
8. Troubleshooting


### 2. Prerequisites Section Enhancement
**Current**: Lists tools without installation guidance.
**Improved**:


```markdown
### Prerequisites


| Requirement | Installation | Verification |
|-------------|--------------|--------------|
| Node.js 16+ | [Download from nodejs.org](https://nodejs.org/) | `node --version` |
| FFmpeg | `brew install ffmpeg` (macOS)<br>`apt install ffmpeg` (Ubuntu) | `ffmpeg -version` |
| ngrok | `brew install ngrok` (macOS) | `ngrok --version` |


**Required Accounts & Access**:
- [AssemblyAI account](https://www.assemblyai.com/signup) with API key
- [Zoom Developer account](https://marketplace.zoom.us/)
- Zoom RTMS Developer Preview access ([Request here](https://developers.zoom.us/docs/rtms/))

Clarity & User Experience Issues

Section titled “Clarity & User Experience Issues”

1. Configuration Examples

Section titled “1. Configuration Examples”

Issue: Environment variables lack context and validation guidance. Fix:

### Environment Configuration


```env
# Zoom Configuration (Required)
ZM_CLIENT_ID=your_zoom_client_id              # From Zoom App Credentials page
ZM_CLIENT_SECRET=your_zoom_client_secret      # From Zoom App Credentials page
ZOOM_SECRET_TOKEN=your_webhook_secret_token   # From Event Subscriptions page


# AssemblyAI Configuration (Required)
ASSEMBLYAI_API_KEY=your_assemblyai_api_key    # From AssemblyAI dashboard


# Service Configuration (Optional - defaults shown)
PORT=8080                                     # Server port
REALTIME_ENABLED=true                         # Enable live transcription
REALTIME_MODE=mixed                           # Options: mixed, individual
ASYNC_ENABLED=true                            # Enable post-meeting transcription
AUDIO_CHANNELS=mono                           # Options: mono, multichannel
AUDIO_SAMPLE_RATE=16000                       # Hz - 16000 recommended for speech
TARGET_CHUNK_DURATION_MS=100                  # Lower = more responsive, higher CPU

Validation: Add configuration validation script:

Terminal window
npm run validate-config
### 2. Better Examples & Expected Outputs
**Issue**: Limited examples of actual API responses and file outputs.
**Fix**: Add sample outputs:


```markdown
### Sample Outputs


**Real-time transcript log**:

2024-01-15 10:30:15 🚀 AssemblyAI session started: [session_abc123] 2024-01-15 10:30:18 🎙️ [session_abc123] PARTIAL: Hello everyone 2024-01-15 10:30:20 📝 [session_abc123] FINAL: Hello everyone, welcome to today’s meeting. 2024-01-15 10:30:25 🎙️ [session_abc123] PARTIAL: Today we’ll be discussing 2024-01-15 10:30:27 📝 [session_abc123] FINAL: Today we’ll be discussing our quarterly results.

**Generated transcript file** (`transcript_meeting123.json`):
```json
{
  "text": "Hello everyone, welcome to today's meeting. Today we'll be discussing our quarterly results.",
  "words": [...],
  "utterances": [
    {
      "confidence": 0.95,
      "end": 3400,
      "speaker": "A",
      "start": 1200,
      "text": "Hello everyone, welcome to today's meeting.",
      "words": [...]
    }
  ],
  "confidence": 0.94,
  "audio_duration": 1847.2
}
### 3. Step-by-Step Testing Guide
**Issue**: Testing instructions are scattered and incomplete.
**Fix**: Create dedicated testing section:


```markdown
## Testing Your Setup


### Step-by-Step Test
1. **Verify Prerequisites**:
   ```bash
   node --version    # Should show 16+
   ffmpeg -version   # Should show FFmpeg info
   ngrok --version   # Should show ngrok info

  1. Start Services:

    Terminal window
    # Terminal 1: Start your app
    npm start
    

    # Terminal 2: Start ngrok
    ngrok http 8080

  2. Update Zoom Webhook:

    • Copy ngrok URL (e.g., https://abc123.ngrok-free.app)
    • Update webhook endpoint to: https://abc123.ngrok-free.app/webhook

  3. Test Webhook:

    Terminal window
    curl -X POST https://abc123.ngrok-free.app/webhook \
      -H "Content-Type: application/json" \
      -d '{"event": "endpoint.url_validation", "payload": {"plainToken": "test"}}'

  4. Join Test Meeting: Create a Zoom meeting and verify logs show connection.

Expected Success Indicators

Section titled “Expected Success Indicators”
  • ✅ Server starts without errors
  • ✅ ngrok tunnel established
  • ✅ Webhook validation succeeds
  • ✅ Meeting connection logs appear
  • ✅ Transcript files generated
## Security & Production Concerns


### Missing Security Guidance
**Add security section**:


```markdown
## Security Considerations


### Production Deployment
- **Never commit `.env` files** to version control
- **Use environment-specific configurations** for different deployment stages
- **Implement proper webhook validation** using ZOOM_SECRET_TOKEN
- **Use HTTPS endpoints** for webhook URLs (required by Zoom)
- **Rotate API keys regularly**


---