Feedback: vapi

Documentation Feedback

Original URL: https://www.assemblyai.com/docs/vapi
Category: other
Generated: 05/08/2025, 4:26:36 pm

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Claude Sonnet 4 Feedback

Generated: 05/08/2025, 4:26:35 pm

I’ll analyze this Vapi integration documentation and provide specific feedback to improve its clarity, completeness, and user experience.

Major Issues to Address

1. Missing Critical Prerequisites

Problem: Users can’t follow the guide without essential setup information.

Solutions:

• Add a “Prerequisites” section with:

  ## Prerequisites
  - Active Vapi account with dashboard access
  - AssemblyAI API key ([get one here](link))
  - At least one assistant created in your Vapi dashboard

• Include API key configuration steps with screenshots

2. Broken Image References

Problem: All images show as file:xxxxx references instead of actual screenshots.

Solutions:

• Replace all file references with proper image URLs
• Add descriptive alt text for accessibility
• Include captions explaining what users should see in each screenshot

3. Insufficient Configuration Details

Problem: Users don’t understand the configuration options or their implications.

Solutions:

• Expand the “Recommended settings” section with explanations:

  ### Transcriber Settings Explained
  
  **Format Turns**: When enabled, adds ~50ms latency but provides better conversation flow formatting. Disable for real-time applications.
  
  **Universal Streaming**: Enables real-time transcription processing. Keep enabled for voice agents.

Structure and Organization Improvements

4. Reorganize Content Flow

Current flow is disjointed. Restructure as:

# Vapi Integration with AssemblyAI

## Overview
[Current overview content]

## Prerequisites
[New section with requirements]

## Quick Setup Guide
[Step-by-step integration]

## Configuration Options
[Detailed settings explanations]

## Performance Optimization
[Latency recommendations with context]

## Troubleshooting
[Common issues and solutions]

## Next Steps
[Links to advanced features]

5. Add Missing Sections

Troubleshooting Section:

## Troubleshooting

### Common Issues
- **"Assembly AI not appearing in dropdown"**: Ensure your Vapi plan supports custom transcription providers
- **"High latency in responses"**: Check the optimization settings below
- **"Transcription accuracy issues"**: Verify audio quality and consider language-specific models

Verification Steps:

## Verify Your Setup
1. Test your assistant with a simple voice query
2. Check transcription accuracy in the Vapi logs
3. Monitor response latency in real-time

Content Clarity Issues

6. Unclear Technical Terms

Problem: Technical jargon without explanations.

Solutions:

• Define “Universal Streaming API” on first mention
• Explain what “Format Turns” actually does
• Clarify the difference between “Start speaking plan” and “Stop speaking plan”

7. Vague Optimization Guidance

Problem: Settings recommendations lack context and specific values.

Solutions:

### Recommended Values
- **Wait seconds**: 0.3-0.5 seconds (prevents false starts from background noise)
- **Voice seconds**: 0.1-0.2 seconds (allows quick interruptions)
- **Smart Endpointing**: Disabled (reduces processing overhead)

User Experience Improvements

8. Add Interactive Elements

• Include a configuration checklist users can follow
• Add code snippets for API-based configuration
• Provide a “Quick Test” section with sample phrases

9. Better Navigation and Cross-References

## Related Documentation
- [AssemblyAI Streaming API Documentation](link)
- [Vapi Advanced Configuration Guide](link)
- [Voice Agent Best Practices](link)

10. Include Success Metrics

## What to Expect
After configuration, you should see:
- Transcription latency under 200ms
- Word accuracy above 95% for clear speech
- Smooth conversation flow with minimal interruptions

Quick Wins for Immediate Improvement

1. Fix all image references - highest priority for usability
2. Add the Prerequisites section - prevents user frustration
3. Include specific numerical recommendations for all settings
4. Add a 2-3 sentence explanation for each configuration option
5. Create a simple verification checklist at the end

Content Gaps to Fill

• API key management: Where to add it, how to secure it
• Error handling: What happens when transcription fails
• Cost implications: How this affects Vapi usage costs
• Language support: Which languages work best
• Audio quality requirements: Minimum quality standards

This documentation has a solid foundation but needs significant expansion in setup details, troubleshooting guidance, and user verification steps to become truly user-friendly.

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